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Go North East adopts the sunflower lanyard scheme to help customers with hidden disabilities

Go North East adopts the sunflower lanyard scheme to help customers with hidden disabilities

News   •   Jul 02, 2020 16:38 BST

Go North East is the first bus operator in the North East to join the scheme, which has also been adopted in the region for travel by rail operator LNER and Newcastle Airport, helping people with ‘hidden’ conditions such as autism, hearing loss and multiple sclerosis.

Go North East is 'Good to Go' as it achieves VisitBritain’s accreditation

Go North East is 'Good to Go' as it achieves VisitBritain’s accreditation

News   •   Jul 01, 2020 13:08 BST

As the country begins to emerge from restrictions on travel, work and shopping, Go North East, the region’s largest bus operator, has been accredited with ‘Good to Go’, a new UK-wide tourism industry standard and consumer mark from VisitBritain.

Weekend service increases from Saturday 4 July

Weekend service increases from Saturday 4 July

News   •   Jun 30, 2020 08:36 BST

From Saturday 4 July, we’ll be increasing our weekend services, whilst also maintaining the early morning key worker journeys we’ve been running, to help support the opening of more shops, pubs and some leisure businesses.

Go North East saves the jobs of five engineers following collapse of National Holidays

Go North East saves the jobs of five engineers following collapse of National Holidays

News   •   Jun 29, 2020 08:47 BST

Four mechanics and one fourth year apprentice were all interviewed and offered positions at Go North East and have now joined the company’s workforce, bringing a wealth of further experience to an award-winning engineering team.

Go North East bus worker and daughter make face masks for customers during coronavirus pandemic

Go North East bus worker and daughter make face masks for customers during coronavirus pandemic

News   •   Jun 26, 2020 16:03 BST

Lynn Gamblin, a revenue clerk at Go North East has been busy helping support the company and its customers by making face coverings during the coronavirus crisis.

Go North East unveils multi-coloured bus to celebrate the work of its team in bringing communities together

Go North East unveils multi-coloured bus to celebrate the work of its team in bringing communities together

News   •   Jun 25, 2020 16:57 BST

​Today, the North East’s largest bus operator, Go North East has unveiled a retro multi-coloured bus to celebrate the work of its team in bringing communities together, celebrating diversity, the company’s pride in transport, its colleagues and the people of the North East.

Go North East launches new flexible tickets for part-time workers and those only travelling on occasional days

Go North East launches new flexible tickets for part-time workers and those only travelling on occasional days

News   •   Jun 22, 2020 08:33 BST

The company has recognised that some workplaces are still not fully open and social distancing remains in place, so a new range of ‘Flexi 5’ tickets have been introduced to cater for the more flexible style of working the region is seeing at the moment.

New tools to help bus passengers prove a hit during COVID-19 crisis

New tools to help bus passengers prove a hit during COVID-19 crisis

News   •   Jun 18, 2020 15:07 BST

In just two months, the new website has clocked up over one million page views despite many people being unable to travel in that period due to lockdown.

Go North East bus worker steps forward to support the North East Ambulance Service during coronavirus pandemic

Go North East bus worker steps forward to support the North East Ambulance Service during coronavirus pandemic

News   •   Jun 11, 2020 12:05 BST

Nathan stepped forward to provide vital support for the ambulance service, helping clean and drive patient transport vehicles.

Go North East launches innovative features to help with social distancing on board its buses

Go North East launches innovative features to help with social distancing on board its buses

News   •   Jun 10, 2020 17:10 BST

​Go North East, in partnership with information technology solutions provider Passenger, have added a new innovative feature to their website to boost customer confidence as bus services return with the easing of coronavirus travel restrictions.

New AI based technology tool helps passengers plan journeys and find space on buses

New AI based technology tool helps passengers plan journeys and find space on buses

News   •   Jun 08, 2020 15:14 BST

In readiness for non-essential retail starting to open from 15 June, the company has developed a 'When to Travel' tool.

More buses from this week and tickets can still be used on any operator as the network responds to passenger demand during the coronavirus crisis

More buses from this week and tickets can still be used on any operator as the network responds to passenger demand during the coronavirus crisis

News   •   Jun 02, 2020 18:52 BST

Since Monday 1 June, bus services across the North East of England have started to be increased, but operators are still running emergency timetables that reflect the current challenges of reduced demand and social distancing requirements due to the coronavirus crisis.

Go North East team to celebrate over £10,000 raised for local charities and other worthy causes at Thursday’s clap

Go North East team to celebrate over £10,000 raised for local charities and other worthy causes at Thursday’s clap

News   •   May 27, 2020 17:22 BST

They will celebrate the achievement with a giant two metre social distanced charity cheque at this Thursday’s clapping for the NHS, carers and fellow key workers.

Service changes from Monday 1 June

Service changes from Monday 1 June

News   •   May 26, 2020 13:36 BST

From 1 June, in line with guidance from the government, our buses will be returning to what can be considered our ‘normal’ level of service.

Go North East team members will again wear colourful clothing this bank holiday weekend

Go North East team members will again wear colourful clothing this bank holiday weekend

News   •   May 22, 2020 08:49 BST

Bus drivers and other colleagues at the company have been encouraged to wear colourful clothes, instead of their usual uniform, to recognise the fantastic effort they have displayed during the coronavirus crisis.

Go North East champions its team members with thank you video

Go North East champions its team members with thank you video

News   •   May 15, 2020 13:20 BST

Go North East championed its team members in a thank you video, following weeks of praising fellow key workers during the weekly ‘Clap for our Carers’ activities.

Go North East team members donning football shirts this weekend to mark the end of the season as they approach £10,000 raised for charity and other worthy causes

Go North East team members donning football shirts this weekend to mark the end of the season as they approach £10,000 raised for charity and other worthy causes

News   •   May 15, 2020 11:52 BST

Go North East is set to break the £10,000 barrier this weekend by wearing football shirts to mark what should have been the end of the season and raise further money, as well as spread some cheer during these challenging times.

Go North East spread bank holiday weekend cheer by wearing red, white and blue to commemorate VE Day

Go North East spread bank holiday weekend cheer by wearing red, white and blue to commemorate VE Day

News   •   May 11, 2020 17:21 BST

Hundreds of bus drivers, as well as support teams, wore red, white and blue, and fancy dress, over the bank holiday weekend to spread some cheer and commemorate the 75th anniversary of VE Day.

Go North East buses continue to operate with emergency timetables for key workers and essential journeys

Go North East buses continue to operate with emergency timetables for key workers and essential journeys

News   •   May 11, 2020 15:12 BST

Go North East, the region’s largest bus company, is continuing to operate its services to emergency timetables to connect key workers and those making essential journeys.

Team members from Go North East’s Sunderland depot support local community

Team members from Go North East’s Sunderland depot support local community

News   •   May 07, 2020 09:34 BST

The team have raised around £2,500 to buy toiletries for the NHS and have set off on a number of new initiatives to further support the community.