Passengers using the Q3 Quaylink service can use contactless payments from today (21 June 2017)
Passengers using the Q3 Quaylink service can use contactless payments from today (21 June 2017)

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Contactless payments now available on Quaylink Q3

Passengers using our Q3 Quaylink service can now take advantage of faster and more efficient boarding with contactless payment options.

Ahead of being rolled out across all Go North East routes in early July, the technology is available on the popular, high-frequency service from today (Wednesday 21 June 2017).

Already offering easy access, audio next stop announcements and free Wi-fi, the Q3 service – which journeys from Great Park to Wallsend via the city centre and Walker, now allows cash-free payments for single, return and day tickets.

Contactless payments can be made on Visa and Mastercard, or via mobile using Apple Pay or Android Pay.

As well as eliminating the need to carry cash, Go North East’s contactless methods offer customers protection against fraudulent use with secure payments, unlike other providers.

Stephen King, head of commercial and retail at Go North East, said: “The introduction of our contactless payment capabilities on our popular Q3 service is a fantastic example of how Go North East is implementing new technology to improve the customer experience.

“This new fast, simple and secure way to pay means our passengers can travel hassle-free, without the worry of having change for the bus and we look forward to extending these benefits to the 200,000 people using our services across the region every day in the coming weeks.”

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On the Go since 1913

Around 175,000 journeys are made on Go North East bus services every day to travel around this wonderful region. Travelling to work or education, to visit friends and family, to have a night out, or to visit one of the region's many tourist and leisure attractions.

For over 100 years, Go North East has connected the region's towns and villages with the cities of Newcastle, Durham and Sunderland and currently operates across Northumberland, Tyne and Wear, County Durham and into Tees Valley.

Employing over 2,000 local people, with a fleet of almost 700 buses and coaches and an annual turnover of £100m, the company is the regional subsidiary of the Go-Ahead Group plc, one of the UK's leading providers of passenger transport.

Go North East
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NE8 2UA Gateshead
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